Frequently Asked Questions, FAQ

Africastyles - Frequently Asked Questions

Shipping Options:
What type of shipping does your company use? How long does it take to ship something ordered before tomorrow?

We ship via UPS or FedEx Courier. Products in stock are shipped  Ground Standard for delivery within 5-7 business days in continental United States and Canada. We offer Express and  expedited shipping (2 days delivery) for an additional cost of $45. Next day delivery is $55 additional to the regular shipping charge.

We ship Express only (by Air) to the Caribbean, Alaska, Mexico and Canada's NWT for an additional cost of $55. We also offer USPS and CanadaPost Priority mail service to the US Virgin Islands and Pueto Rico (5-7 business days) for an additional cost of $25. For locations outside North America and the Caribbean, please contact us.
How to Order:
Does your company do regular mail order to the U.S?

Yes we do. You can place your orders Online or by fax (519) 649-2960, telephone 1-877-832-5986 and (519) 649-5320 or by email.
Payment Methods:
What kinds of payments do you accept?

We accept most major credit cards - Visa, Mastercard, American Express, Dinners Club. You can also pay using Interact Cards, International Money Order or Business Checks.
Return Policy:
What is your policy on return if for some reason the item does not fit?

30-day money back guarantee. See our Sales and guarantee policy.
Wholesale:
I am interested in purchasing merchandise for resale. Do you offer a wholesale price list or catalog?

You would need to register as a Distributor or wholesale buyer of Africastyles merchandize before you can purchase our products at wholesale prices. To become a distributor (or wholesale buyer), you must first complete our Distributor Application Form.
Distributor Locator:
Do you have a distributor in my area...

For your convenience, our Distributor List across the country are published on our web site. Click here to locate a distributor near you. Or write to us for the location of a possible distributor in your area.
Distributor:
I own a small boutique and would like information on obtaining your products at wholesale pricing, business opportunities and shipping points.

Our products are shipped from London, Ontario and Ypsilanti, Michigan. Our Distributor program is well-suited to business operators with retail outlets. To become a distributor, you must first complete our Distributor Application Form.
Catalog:
Do you have any catalog?

Yes, we do. CDROM and Paper versions are available. Click here to order.
Head-Tie and Wrap:
How Do I wear/tie my wrap skirt, gele (head-gear)..?

If the above does not answer all your questions, please contact us by email or by
Phone: 1-877-832-5986 toll-free in North America, or (519) 649-5320 elsewhere.
You may also fax your inquiry to us: fax (519) 649-2960.

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